You received a demand letter. Right now they have a record of your site and you don’t.
The letter almost certainly includes screenshots or a capture taken by the sender. The fastest thing you can do - before you decide anything else - is get your own independent record of what your site actually does, so that you and your counsel are arguing from facts rather than from memory.
Start with a free scan, right now
No account, about 30 seconds. This tells you immediately whether the pattern described in the letter is something your site is actually doing.
Free, no account. About 30 seconds. You get a shareable report link.
Incident Response Scan
The free scan checks your homepage in two consent states. The incident report goes considerably further, and produces the document your counsel can actually work from.
- Immediate deep scan across every consent state, on up to 25 pages
- A complete, dated Evidence Pack you can forward to your counsel
- Backdated scan history where our public index already covered your domain
- Full tamper-evident integrity record and verification instructions
- 90 days of daily monitoring included, so you can show the position changed
Be clear about what this is
This is a technical record, produced by loading your pages and writing down what they did. It is the raw material your lawyer needs. It is not a defence, not a legal opinion, and not a substitute for counsel - if you have received a demand letter, talk to a lawyer.
It can help in three specific ways. It establishes what your site does today, in a form that is dated and hard to dispute. Where our public index already covered your domain, it can show what your site was doing on earlier dates. And from the moment you start, it records every subsequent day - so if you change something in response, you can show precisely when the behaviour changed.
What it cannot do is tell you what happened on a date before we ever observed your site, and it will not pretend otherwise. Any part of the report resting on our index rather than on monitoring is labelled as such.